Responsible for generating leads and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as navigating through products with potential clients.
Maintain a professional appearance, demeanor and attitude.
Business professional dress code with a well groomed appearance
A smile and willingness to help customer through a purchase as well as through issues that will arise.
Listening to and analyzing the customers issues, investigating the problems and providing strategic solutions before and after the sale
Bid on and solicit project sales
Build relationships with key customers:
Attentive store interactions
Discount structures and rebates based on volume
Answer questions and help Customer Service employees complete orders
Gathers information regarding our competitor’s products, pricing and policies in order to maintain a competitive edge.
Familiarizes oneself with all aspects of catalogues and price books by our prefered vendors in order to execute orders accurately and within policy.
Complete 3 hours of additional education per month
1-2 Manufacture rep trainings per month
Read industry magazines
Work with chefs and industry professionals to better understand the equipment uses as well as possible applications
Coordinate with the warehouse staff to make sure that customer orders will be delivered on time, and maintain/reduce freight costs.
Giving customers up-to-date information on the status of orders yet to be delivered.
All discounts must be approved by your Sales Manager.
Cold calling, email blasts, customer mining, and advertising will all be necessary avenues in order to grow to the next level therefore all sales people will need extensive knowledge.
Be ready for change. As a small business we are exploding with growth and opportunity which is both good and challenging. Please stay flexible as many changes may be made to maintain this growth.
Answer calls if available from the main line after the 10th ring.
Trial close, learn to close because this position is all about getting return customers that make large orders.